Hammer & Hoard Support

Technical support, bug reports and privacy help for Hammer & Hoard on iOS and Android.

Contact the developer

ActiDimension Technology Limited. / SODA GAME STUDIO

Please include Hammer & Hoard in the subject and describe the problem. You can contact us in English or Chinese.

Helpful details for a bug report

Your device model and iOS or Android version.
Game version, steps to reproduce the issue and the expected result.
A screenshot if useful, with personal information removed.

These details are optional and provided by you; the game does not send them automatically. Do not send passwords, payment details or unrelated personal information.

Common questions

Do I need an internet connection or account?

The mobile game is offline and single-player, with no game account. Store downloads, installation or updates may require an internet connection.

Where is my save?

Progress is stored locally on your device. We do not provide cloud saves or account-based recovery. Avoid clearing data or deleting the app while troubleshooting unless you accept losing progress. We cannot recover saves that were never uploaded to us.

Are coins, bills or draws real-money transactions?

They are virtual gameplay mechanics with no real-money redemption. The current mobile game has no in-app purchases or advertising. For store transactions, refunds or download problems, use Apple or Google support.

How do I make a privacy request?

Email [email protected]. The game does not collect personal data for us. If you previously sent personal information by email, you can request access, correction or deletion, subject to applicable law.

Read the Hammer & Hoard mobile privacy policy

Application identifier: com.soda.hammerandhoard